erek2 20 Privacy Policy

This page describes what we collect when you use erek2 20 and how we keep that data protected. We gather personal information—your name, email, phone number, government ID, address—during account registration and KYC verification. We also collect activity data (stakes placed, deposits, withdrawals, game history) and technical data (browser type, IP address, login timestamps). None of this data is sold to advertisers or shared with third parties except as required by law or to process your transactions.

Our commitment is to handle your information with care, encrypt it in transit and at rest, and allow you access to, correction of, and deletion of your data (subject to legal retention requirements). This policy applies to all users of erek2 20 across all supported jurisdictions, including users in Jakarta, Surabaya, Bandung, Medan, and Semarang.

If you have questions about how we handle your data, contact our support team or read the detailed sections below.

What Data We Collect on erek2 20

We collect three categories of data from users of erek2 20:

• Account information: Email address, phone number, password (encrypted), full name, date of birth, gender, and residential address. These are mandatory to open an account.
• Identity verification (KYC) data: Government-issued ID number and type, ID expiration date, facial image for liveness verification, proof-of-address document (utility bill or bank statement). We require this before you can deposit or withdraw.
• Activity data: Deposit amounts and methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), withdrawal requests, game history (stakes, outcomes, timestamps), account balance, login history, and IP addresses of devices used to access your account.
• Technical data: Browser type, operating system, device identifiers, timestamps of page visits, and cookies (described below).

We do not collect data about your health, political affiliation, religion, or other sensitive categories except as necessary for fraud prevention (such as flagging suspicious account patterns).

How We Use Your Data on erek2 20

We use the data we collect to:

• Verify your identity and comply with Know Your Customer (KYC) regulations
• Process your deposits, withdrawals, and bonus claims
• Maintain your account balance and transaction history
• Calculate your VIP tier and loyalty bonuses
• Detect and prevent fraud, unauthorized access, and terms violations
• Improve our platform (website speed, game stability, user interface)
• Respond to your support requests and complaints
• Comply with legal and regulatory obligations in jurisdictions where we operate

We do not use your data for marketing purposes unless you explicitly opt in to receive promotional emails. You may unsubscribe from promotional communications at any time via a link in the email or by contacting support.

How We Protect Your Data on erek2 20

We use industry-standard encryption and security practices:

• Encryption in transit: All data sent between your browser and our servers uses TLS 1.3 (HTTPS). We do not accept unencrypted HTTP connections.
• Encryption at rest: Sensitive data (passwords, ID numbers) is stored using bcrypt hashing or AES-256 encryption on secure servers with restricted access.
• Password security: Your password is hashed on our servers; we never store or view your plaintext password. If you forget your password, you reset it via email confirmation link (valid for one hour).
• Two-factor authentication (2FA): You can enable optional 2FA via email or SMS. Once enabled, login requires both your password and a one-time code.
• Access controls: Our staff access your data only when necessary to support your account or investigate fraud. All staff sign confidentiality agreements.
• Regular audits: We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities.

Despite these precautions, no system is risk-free. If we discover a breach affecting your data, we notify you without delay and provide guidance on protective steps you can take.

Third-Party Data Processors We Use

We share your data with third parties only as necessary to operate erek2 20:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners (local payment, online payment, e-wallet, mobile banking) receive your payment details (amount, date, account number) to process deposits and withdrawals. These processors have their own privacy policies.
• KYC verification vendors: We may use third-party identity verification services to confirm your government ID and facial data. These vendors process your data solely for verification and do not retain copies.
• Hosting providers: Our servers may be hosted by cloud infrastructure providers outside Indonesia. Your data remains encrypted during transfer and storage.
• Law enforcement: We disclose data to law enforcement, regulators, or courts only when required by legal process (subpoena, court order, or applicable law).

We do not sell or rent your data to advertisers or data brokers.

Cookies and Tracking Technology on erek2 20

We use cookies—small text files stored on your device—to:

• Keep you logged in to your account during your session
• Remember your language preference and display settings
• Track page visits and user behavior to improve site performance
• Prevent fraud by flagging unusual access patterns

We use both session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). You can disable cookies in your browser settings, though this may affect functionality on erek2 20. We do not track you across other websites.

Your Rights Regarding Your Data on erek2 20

You have the right to:

• Access: Request a copy of all personal data we hold about you. We provide this within 14 days via email or secure download link.
• Correction: Request correction of inaccurate or incomplete data (e.g., outdated address). We update your account within 5 business days.
• Deletion: Request deletion of your data, subject to legal retention requirements (seven years for transaction history). We delete non-required data within 30 days of closure.
• Portability: Request your data in a machine-readable format (CSV, JSON) for transfer to another service.
• Opt-out of marketing: Unsubscribe from promotional emails anytime via link in the email or by contacting support.

To exercise these rights, contact our support team with your account details and your request. We verify your identity before processing.

Data Transfer Across Jurisdictions

erek2 20 operates in multiple jurisdictions and may store or process your data outside Indonesia. Our hosting infrastructure may be located in Singapore, the United States, or other regions. Where data is transferred across borders, we ensure equivalent protection through encryption, contractual safeguards, and compliance with applicable data protection laws. Your data remains encrypted in transit and at rest regardless of where servers are located.

Contact Us About Your Privacy on erek2 20

If you have questions about this privacy policy, wish to exercise your data rights, or have a privacy concern, contact our support team:

• Live chat: Available via your erek2 20 account dashboard (English and Indonesian)
• Email: Submit data requests to our compliance email address listed in your account settings
• Contact form: Available on our website at FAQ or Open account pages

We respond to data subject requests within 14 days. If we cannot fulfill a request (e.g., data required for legal compliance), we explain why and offer alternatives.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or data protection laws. Material changes are communicated via email to your registered address at least 30 days before taking effect. Continued use of erek2 20 after the effective date constitutes acceptance. Non-material corrections (clarifications, formatting) take effect immediately.

This privacy policy was last updated in 2026. For our terms of service, visit TermsFor account security guidance, see Account Verification

Our Privacy Commitment on erek2 20

We at erek2 20 treat your data as a core responsibility. Your personal information enables us to verify your identity, process your payments, calculate your rewards, and keep your account secure. We use industry-standard encryption, limit third-party access, and give you full control over your data through access, correction, and deletion rights. We do not sell your data or use it for purposes beyond running our service.

Our privacy practices reflect both technical best practices and a commitment to transparency. If you have privacy concerns or notice suspicious activity on your account, contact our support team immediately. We investigate all reported issues and provide clear explanations of our findings.